Training Program Title
Best Practices for Participant-Centric Payments in Clinical Trials
CTSA Hub Administered
Training Program Description
Over the years, the clinical research industry has shifted from paying stipends and reimbursements to study participants via mailed paper checks, petty cash and prepaid gift cards to more modern, participant-centric options using more efficient automated systems. The move towards automated payment systems helps increase patient satisfaction, with the ability to be compensated immediately after a visit, and clinical staff satisfaction with easy to use processes that streamline workflows to allow staff to spend less time on payments and more time on patient care.
Our expert speaker discusses at a high-level how automated systems can fit into your research organization’s operational processes, enabling you to increase patient satisfaction while improving operational efficiency.
Clinical research, Clinical trial, Best practice
Digital Commons Disciplines
Medicine and Health Sciences
Cost to Access
Clinical Trials Operations; Study and Site Management; Leadership and Professionalism
- Gain an understanding of who your subjects are, what motivates them as well as what their costs can include to participate in a clinical trial
- Dive into frustrations of study coordinators and financial staff in using current manual, time consuming and outdated payment processes
- Walk-away with stipend and reimbursement payment best practices and how utilizing these industry best practices can positively impact not only patient satisfaction but site performance as well. You’ll learn how one cancer center conducted an analysis that proved quantifiable results when switching to an automated reimbursement process.
Principal Investigators; Clinical Research Professionals (other than PI); Undergraduate, graduate or professional degree students; Community Partners